Can I cancel Amazon Prime on the Amazon app?

Yes, via the Amazon app: tap the menu (three lines) → Account → Manage Prime Membership → End Membership. However, if you subscribed through Apple, cancel via Settings → [your name] → Subscriptions instead.

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Cancel Guide · Amazon Prime · 2026

How to Cancel Amazon Prime

Q: Can I get a refund when I cancel Amazon Prime?

Amazon offers a full refund if you cancel within 3 business days of a charge and haven't used Prime benefits during that period. After that, you may receive a partial refund if you haven't used Prime in the current billing cycle. Annual plan holders can get a pro-rata refund if they haven't used any benefits.

Q: What is the difference between cancelling and pausing Amazon Prime?

Cancelling ends your Prime membership entirely. Pausing suspends billing and benefits for 1–3 months without losing your membership. To pause: amazon.com → Account → Amazon Prime → Manage Membership → Pause Membership.

Q: How do I cancel just Prime Video and not full Amazon Prime?

If you subscribed to Prime Video as a standalone (not full Prime), cancel at amazon.com → Account → Memberships & Subscriptions → Prime Video Channels. If you have full Amazon Prime, cancelling it cancels Prime Video access as well.

Last updated: June 11, 2026 · By CentryAI Team · 4 min read

Quick Answer

Web: amazon.com → Account & Lists → Account → Amazon Prime → Manage Membership → End Membership and Benefits → Continue to Cancel → Cancel My Benefits. Annual plan: you may receive a pro-rata refund if you haven't used Prime benefits. Prime continues to the end of the billing period.

How to Cancel Amazon Prime on Web (Browser)

Most Amazon Prime memberships are billed directly by Amazon. This is the primary cancellation method.

1Go to amazon.com and sign in to your account.
2Hover over Account & Lists (top-right) and click Account.
3Click Amazon Prime in the Your Account section.
4Click Manage Membership on the right side of the page.
5Click End Membership and Benefits.
6Click Continue to Cancel, then Cancel My Benefits to confirm.

Refund eligibility If you cancel within 3 business days of a charge and haven't used Prime benefits, you'll receive a full refund. Annual plan holders who haven't used benefits may receive a pro-rata refund. Monthly plan: no refund after the billing date passes.

How to Cancel Amazon Prime on iPhone (iOS)

This method applies only if you originally signed up through the Apple App Store. Most Prime memberships are direct — use the web method above.

1Open Settings on your iPhone.
2Tap your name (Apple ID) at the top.
3Tap Subscriptions.
4Find Amazon Prime or Amazon Prime Video and tap it.
5Tap Cancel Subscription and confirm.

Full Prime vs. Prime Video Through Apple, you can typically only subscribe to Prime Video as a standalone, not full Amazon Prime. Full Prime must be cancelled at amazon.com.

How to Cancel Amazon Prime on Android

Amazon Prime memberships are rarely billed through Google Play — most are direct. Use the web steps above. If you see an Amazon subscription in Google Play, cancel it there.

1Open the Google Play Store app.
2Tap your profile icon → Payments & subscriptions → Subscriptions.
3If you see Amazon listed, tap it → Cancel subscription.
4If not listed, cancel at amazon.com using the web steps above.

How to Cancel a Free Prime Trial

To cancel a free trial before you're charged, use the same web steps above. Amazon will ask if you want to "End Trial and Benefits." Your trial access continues through the trial end date, and no charge will occur.

Frequently Asked Questions

Can I get a refund when I cancel Amazon Prime?

Yes, in some cases. Cancelling within 3 business days of a charge with no benefits used earns a full refund. Annual members who haven't used Prime may receive a pro-rata refund. Monthly members generally do not receive refunds after the charge.

What is the difference between cancelling and pausing Amazon Prime?

Cancelling ends your membership entirely. Pausing stops billing for 1–3 months without cancelling — your membership resumes automatically afterward. To pause: amazon.com → Account → Amazon Prime → Manage Membership → Pause Membership.

Does cancelling Amazon Prime cancel Prime Video?

Yes. Amazon Prime Video is included with Prime membership. Cancelling Prime removes Prime Video access. If you have separate Prime Video channel subscriptions (HBO, Paramount+, etc.), those must be cancelled separately.

How do I cancel Amazon Prime Video channels (add-ons)?

Go to amazon.com → Account → Memberships & Subscriptions → Prime Video Channels → Cancel Channel next to each add-on you want to remove.

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